Our chatbot analyzes community discussion forums to find solutions.
Millions of solutions to millions of problems.
Every solution is verified by people with the same problem.
Everything works immediately. Solutions continuously adapt and improve.
All other bots require someone to write every question and answer.
A customer might face millions of possible problems. There’s no way to write answers to all of them.
Every solution is written by people who haven’t experienced the problem. Failure rates are high.
Humans need to write answers to every problem and update them as new problems arise and new products are released.
Give your customers instant answers: no more waiting to talk to an agent or for the agent to type.
Give solutions that are very likely to work, so less time is spent trying things that don’t end up working.